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Delivery
- We deliver worldwide
- We use tracked post for our standard service (except for USA which uses DHL air as standard). We use DHL air for all express service.
- We will email you a tracking information when your order is despatched
- All customs, duties, taxes are included in product prices, or you are given the option to prepay at checkout or when your item reaches customs (please note that some delivery services only support payment of taxes at customs).
- If you feel your parcel is lost, you must let us know within 21 days from despatch, so that our customer service team can assist
Europe |
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Standard Tracked | Express (DHL Air) |
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EU Zone 1 (Euros) includes all countries in EU except those in Zone 2 below |
2-5 working days approx, varies per country, see checkout - |
2-3 working days - € 20 |
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EU Zone 2 (Euros) Bulgaria, Croatia, Czech Republic, Greece, Italy, Latvia, Lithuania, Malta, Romania, Slovak Republic |
2-5 working days approx, varies per country, see checkout - |
2-3 working days - € 20 |
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Denmark | 3-4 working days - Kr 55 |
1-2 working days - Kr 155 | ||||||||||||
Sweden |
4-6 working days - Kr 75 |
1-2 working days - Kr 210 | ||||||||||||
Iceland | - | 1-2 working days - Kr 2710 | ||||||||||||
Norway | - | 2-3 working days - Kr 180 | ||||||||||||
Switzerland |
4-6 working days - CHF 6.50 |
1-2 working days - CHF 20 |
Rest of World |
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Standard Tracked | Express (DHL Air) |
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Australia |
4-16 working days - AU$ 13 |
4-8 working days - AU$ 27.50 |
Hong Kong |
6-7 working days - HK$ 55 |
2-3 working days - HK$ 165 |
Israel |
- |
2-9 working days - ₪ 110 |
Japan |
4-7 working days - ¥ 750 (Free on orders > ¥ 13,000) |
4-5 working days - ¥ 2300 |
Malaysia |
5-9 working days - RM 30 (Free on orders > RM 440) |
4-6 working days - RM 91 |
New Zealand |
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4-7 working days - NZ$ 30 |
Qatar |
6-10 working days - QR 26 (Free on orders > QR 550) |
3-4 working days - QR 78 |
Saudi Arabia |
- | 3-5 working days - SR 80 |
Singapore |
6-7 working days - S$ 9.50 (Free on orders > $ 140) |
2-3 working days - S$ 28 |
South Africa |
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3-7 working days - R 318 |
UAE |
4-9 working days - AED 25 (Free on orders > AED 550) |
2-3 working days - AED 75 |
All Other Countries |
see checkout for prices/time estimates |
see checkout for prices/time estimates |
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Order processing - Orders placed by 3pm (GMT) on any working day will be processed and despatched the same day. Any order placed after this time will be processed and despatched on the next working day
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Bank Holidays and Weekends - Orders placed on bank holidays or weekends will be despatched next working day
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Pens with Engraving - If you order a pen with an engraved message before 3pm, it will be despatched the same day
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If you have not received your order, you must let us know within 7 days from the last estimated delivery date on your order confirmation so that we can assist you further