Parker Quink Bottled Ink

Delivery Information

Order by following dates for delivery in time for Christmas. Standard service; Europe 14 Dec, ROW 5 Dec. Express service; Europe 19 Dec, ROW 14 to 19 Dec (see delivery page and checkout for more information on each country).

All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.

We deliver worldwide with a choice of standard (tracked post) and express (DHL air) delivery for most countries. Standard delivery to European countries is €6.50 and takes approx. 2-5 working days, whilst express is €20 and takes 1-2 days. To USA we offer tracked post (6-10 days) for $6 (free on orders > $100), and an express service (2-5 days) for $12. Delivery charges and estimated times vary for rest of world countries, please see our delivery page for more information.

Returns Information

Please return any unwanted items within 21 days of purchase. Items purchased for Christmas can be returned up until Friday 23rd January. The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty. Please email support@penheaven.com if you wish to return an item, and we can provide a returns label. The charge from Europe is €8 and £10 from most other major countries.

Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email support@penheaven.com. A returns label will be provided free of charge